We’ll walk you through our return policy, how to start a return, and what to expect during the process. Find out about return shipping, timeframes, and any exceptions to ensure a smooth and hassle-free experience.
Due to sanitary and other reasons, all sales, including, without limitation, fragrance, color, wax and Bath-n-Body Products, are final and may not be returned, exchanged or refunded unless a particular order has missing items or contains incorrect pr
Please reach out to Customer Care. Most items are not returnable; we will work with you on a case-by-case basis and give you return instructions if we accept the return. If a return is authorized, it is the customer's responsibility to return shipme
In instances where we make a mistake, we will pay for the item to be returned. Please reach out to Customer Care to determine the next steps for your challenge. Phone: 1-440-647-0100. E-mail: [email protected]. Hours of Operation for Off
We offer store credits for authorized returns. Please reach out to Customer Care to determine next steps for your challenge. Phone: 1-440-647-0100. E-mail: [email protected]. Hours of Operation for Office: Monday-Friday 8:00 am - 3:30 pm
Please reach out to Customer Care. Most items are not returnable; we will work with you on a case-by-case basis and give you return instructions if we accept the return. If a return is authorized, it is the customer's responsibility to return shipme
Log in to your account to view. Once logged in, it will appear as a banner across the top of the website. The option to apply any remaining balance of a gift card and/or store credit will be preselected at check out.
Due to sanitary and other reasons, all sales, including, without limitation, fragrance, color, wax and Bath-n-Body Products, are final and may not be returned, exchanged or refunded unless a particular order has missing items or contains incorrect pr
Once an order is placed and accepted, it cannot be cancelled by you. Exceptions will not be made to this cancellation policy. Any additions to an order will be treated as separate orders and assigned a separate order number. It is crucial that you