Return QuestionsUpdated 3 months ago

Due to sanitary and other reasons, all sales, including, without limitation, fragrance, color, wax and Bath-n-Body Products, are final and may not be returned, exchanged or refunded unless a particular order has missing items or contains incorrect products, in which event, returns, exchanges and refunds will be accepted for the missing or incorrect products only.  All orders that have missing items or that contain incorrect products must be reported to the Company within 72 hours of delivery. After 72 hours from delivery, all orders are presumed to be accurate, and no returns, refunds or exchanges will be accepted after that time.